About Us Contact US Where to Buy Was this information helpful? We appreciate your feedback: (click to enlarge) (click to enlarge) FacetPhone VoIP IP-PBX GUI Files are Stored on Desktop Incorrectly Problem: On some Windows systems such as Windows 7, the GUI work files are incorrectly stored on the users Desktop. This problem is caused by additional security on these platforms by not allowing a user to update files that are stored in the “Program Files” directory tree. When configuration files are located in this directory the connection information for the icon is also lost since files are not writable by the user. Solution: The FacetPhone GUI icon can be modified so that the default Startup directory is located out of the “Program Files” directory tree and then files can be updated by the program and connection information can be created and stored. (Right-click the icon on the Desktop and select Properties to modify the “Start in” field) -> The new “Start in” directory should already exist and be in a location that can be updated by the user. A good place is the users Documents or My Documents directory tree. Keywords: Desktop files GUI configuration not stored or updated launcher startup